Jeremy Riordan, General Manager - Customer Experience

With 19 years of experience across the Aged Care, Youth, and Disability sectors, Jeremy brings a wealth of knowledge, leadership, and person-centered expertise. Jeremy holds a Bachelor of Psychological Sciences and Social Sciences building on a career that began with hands-on support work and evolving into case management and business development. After initially pursuing studies in Sports Science, a leadership role as Team Leader at a summer camp in the USA for children with special needs inspired a meaningful career pivot to disability and youth services. Since 2019, Jeremy has been a valued part of Claro, initially joining through the Legacy entity Australian Home Care. Throughout his career, Jeremy has demonstrated a passion for empowering individuals of all ages and abilities to live fulfilling lives. With extensive frontline and leadership experience, Jeremy takes a person-centered approach, focusing on meaningful connections and fostering positive outcomes.