

About Claro
We CARE: Our team at Claro is driven by our CARE values. In practice, this means:
Client
Our clients are at the heart of everything we do – we work in partnership with you, so you can lead the life you want on your terms.
Accountability
Respect
Excellence

Our Service Promise
We will provide client-centred support
Our client-centred approach will always focus on your personal goals, even as they evolve and change.
Our aim is to understand what you want and need to live a good life on your terms – as defined by you, and then work alongside you to make this happen.
We always keep our clients’ strengths, interests, communication preference, and who people they would like to involve top of mind.
Our quality support workers will work in partnership with you to achieve your goals
We’re passionate about developing our people, and they receive comprehensive induction training, on-the-job mentoring, and regular refresher training.
We’ll also match your skills and interests with our support workers – so you can develop meaningful connections – and have more partners in shine.
We are available when and where you need us
We can be found in most states and territories in Australia. Rural, regional or remote – location is never a barrier to the best aged care and disability services.
We will listen to you and ask for your feedback about how we can improve
We strongly believe in continuous improvement. Striving to do better is baked into our DNA, so we will regularly check in and ask what else we can do to support you better.