We have lots of different payment options, depending on whether you get NDIS funding, Home Care Package funding or if are a fee-for-service (private) client.
Fee-for-service/private client means that you don’t get any government funding, like NDIS funding or Home Care Package funding, and just pay us directly.
For fee-for-service clients, the main ways we pay are:
Direct debit: we can set up direct debit payments on your nominated account, so that payments are processed automatically. If you choose to pay by direct debit, we can issue receipts for the amount debited. If you would like to use this method, please talk to us and we will set this up for you.
Invoice: We can send you regular invoices – email is quickest, but we can also post them to you if you prefer. These invoices can be paid by electronic funds transfer, credit card or debit card.
If you would like to receive invoices, please talk to us and we can set it up. Just a reminder that all invoices need to be paid within seven (7) days of receipt.
For our NDIS and HCP clients, we’ll work with you when you join us to make sure we have the right arrangements in place for you to pay or claim through the right channel.