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Make the switch and get the most out of your Home Care Package

Did you know that Home Care Packages (HCP) can be used for a large range of supports to keep you safe and independent at home?

Age should be no barrier to independence. Once you have been approved for a Home Care Package, it is important you receive the in-home care to best suit your circumstances. We are experts in Australian home care packages, and will ensure you have the most relevant services at your fingertips.

How do I receive a Home Care Package?

The number of Government-funded Home Care Packages is limited, therefore it is important to be assessed in order to determine your eligibility.


The first step is to apply for an assessment online, or call My Aged Care on 1800 200 422. The process is quick and easy, and will be followed up by an assessor to determine the level of care to best suit your needs.


Once you have been approved, contact us! We are the service providers who work alongside you, to design the most effective care plan within your approved level of support.

We partner with you

Offering a coordinated approach to ensure your wellbeing and safety, Claro can help you get the appropriate level of care and the most useful home support services.

As we age, it’s normal to need a bit of extra help! From ongoing support for everyday tasks to more complex care, your Claro team has all the information you need to access the services you’re entitled to.


Contact us on 1300 303 770 to speak to one of our experts today.

What is HCP funding?

Home Care Packages offer a higher level of support for our senior citizens who need more complex support to stay safe at home.

The latest government regulations allow you to have greater control over your HCP funds, opting for the providers and services you deem the most appropriate. If you have been approved for a Home Care Package, we can help ensure you receive the best home support services while you remain in charge and in control.

What services can I receive?

The types of services will vary depending on the level of Home Care Package you receive.

Once you have been approved for a Home Care Package, Claro can ensure you have access to the most useful services. We will work with you so that you make the most of your entitlements.

Services for wellbeing and independence

These services include personal care, nursing, allied health and therapy services, food and nutrition, specialised support.

Services for in-home safety

In-home care encompasses more than you might think. From cleaning and home maintenance, to minor home modifications, goods, equipment, and assistive technology.

Services to maintain community connection

Access transport services, social support services, or participate in community or club activities.

Other services

Pet care, tech support and wellbeing services are also available.

How to make the most of your HCP

When you partner with Claro, we’ll work with you to design a care plan that meets your needs – ensuring you’re receiving the most appropriate services within your HCP. We can help design, coordinate and manage a program to ensure you’re making the most of your entitlements.

Aged care doesn’t mean a loss of independence. If you are receiving a government Home Care Package, contact Claro and let us work with you to design a care plan that best suits your needs, while keeping you in control. Simply visit us on online or call us on 1300 303 770.

Not sure what you want or looking to make the switch? We’re happy to provide a free consultation – let’s work together to find your best fit

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