It’s a privilege to work alongside people. We strive to offer the best in Aged Care services, Disability Support Services and can help our clients create tailored home care supports to meet their needs. We assure quality services through our systems and processes, team selection and community partnerships.
Our community partnerships help us deliver better quality and safer services.
We pride ourselves on the quality of our people; they’re passionate and driven to make a difference in partnership when working with you. Everyone in our team is thoroughly screened, including criminal record, NDIS workers screening and reference checks. We’re passionate about developing our people, and they receive comprehensive induction training, on-the-job mentoring, and regular refresher training. We’ll also match our client’s skills and interests with our support workers – so that meaningful connections can be developed – and have more partners in shine.
We firmly believe in continuous improvement. We’ll use your feedback, complaints, and even compliments, to do our jobs better, train our people more and make sure our service to you is as good as it can be. As one of Australia’s leading supported independent living and NDIS service providers, we will always strive for better. For the times we may not meet the expectations of our customers, partners or employees, we provide an independent hotline called speak up, to which feedback can be submitted to.
Our policies and procedures